Right of revocation

Revocation instruction

Consumers have a fortnightly right of revocation.

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period shall be fourteen days from the date on which you or a third party other than the carrier designated by you took possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Lutz Stohr - Sebworld, Bonner Straße 40, 53842 Troisdorf, Germany, verwaltung@sebworld.de, telephone: 02241932690, fax: 022419326910) of your decision to revoke this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You may use the attached model revocatin form, which is not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Please note: All USM Haller furniture is assembled individually in our workshop to customer order. We expressly point out that the furniture to which an article number has already been assigned is not physically available in our showroom or warehouse. The right of revocation does not apply to items that are assembled specifically to the customer's request.

Consequences of the revocation

If you revoke this contract, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this contract for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such a refund, unless explicitly agreed otherwise with you and in no event will you be charged for such a refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is happening earlier.

You shall return or deliver the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this contract. This time limit has been met if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling the goods in a way that is not necessary for testing their condition, properties and functionality.

Unless otherwise agreed, the right of withdrawal does not apply to the following contracts:

  • Reduced goods / goods from our monthly offers or special offers are excluded from return and / or exchange. 
  • Delivery/orders of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This applies in particular to all USM Haller furniture.


Sample revocation form

(If you want to revoke the contract, please fill out this form and send it back.)

– To company Lutz Stohr - Sebworld, Bonner Straße 40 , 53842 Troisdorf, verwaltung@sebworld.de, Germany, Fax: 022419326910

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

– Ordered on (*)/received on (*)

– Name(s) of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only for paper communication)

– Date

(*) Delete inapplicable content.

Revocation instruction provided with the Trusted Shops Rechtstexter in co-operation with Wilde Beuger Solmecke Rechtsanwälte.

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